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What working with MCG actually looks like

A sample of recent K-12 engagements. Names withheld or generalized at client request; happy to share references directly.

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Instructional days lost
K–12 Managed IT

Districtwide Wi-Fi overhaul, zero instructional downtime

A 14-campus district needed a full wireless network refresh to support a new 1:1 device rollout, but couldn't lose a single instructional day to outages. MCG phased the rebuild campus by campus over consecutive weekends, staging equipment in advance and validating each site before Monday drop-off. The rollout finished two weeks ahead of the district's back-to-school deadline.

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Avg. ticket resolution
K–12 Managed IT

Stabilizing help desk response for a fast-growing suburban district

Rapid enrollment growth had outpaced a district's single-technician IT team, with tickets routinely sitting for days. MCG stood up a tiered help desk with defined response SLAs, absorbed the device fleet management workload, and gave the district's existing technologist room to focus on strategic projects instead of daily fires.

Want to see if we're a fit for your district?

Happy to walk through relevant references for your specific situation.